FAQ

How can I place an order?

You can place an order on our website by selecting the item and adding it to your shopping cart. After that, you will be directed to the checkout page where you can enter your shipping and payment information.

What payment methods do you accept?

We accept PayPal and credit/debit cards issued by Diners Club, Discover, Mastercard, Visa, and American Express.

What is your shipping policy?

We offer free shipping on all orders to the US. We will ship your order within 1-2 business days, and you will receive a tracking number via email once your order has shipped.

What is your return policy?

We accept returns within 30 days of the delivery date for a refund or exchange. The item must be in its original condition and packaging. Please contact us before returning an item to receive a return authorization number.

Do you offer international shipping?

At this time, we only offer shipping to the US.

What if I have a problem with my order?

If you have any problems with your order, please contact us at support@handsminimaxx.com. We will do our best to resolve any issues you may have.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on our website or on the carrier’s website.

How long will it take for my order to arrive?

We offer free shipping on all orders to the US and we will ship your order within 1-2 business days. The delivery time will depend on your location and the shipping carrier. Generally, it takes 3-5 business days for your order to arrive.

What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us at support@handsminimaxx.com within 7 days of receiving the item. We will work with you to resolve the issue as quickly as possible.

Can I cancel my order?

If you would like to cancel your order, please contact us at support@handsminimaxx.com as soon as possible. If your order has already shipped, we will not be able to cancel it.

How can I contact customer support?

If you have any questions or concerns, please contact us at support@handsminimaxx.com. We will do our best to respond to your inquiry within 24 hours.